Summary
- Industry-leading build quality and customer care.
- Warranty time periods apply whether used in residential or commercial installations.
- We repair or replace if the product is determined defective, not abused.
- You deliver back to us at your cost.
- Claim is possible by you (our direct customer) or your install client (not transferrable thereafter).
- Lights: 3 years.
- Electrical: 15 years.
- Fixtures: limited lifetime structural.
- Cosmetics/Finishes: 1 year.
Our Quality Commitment To You
Our products should provide your customers with years and years of worry-free operation. Should you have an issue, even after a warranty expires, please let us know.
Powder coatings and other cosmetics are not warrantied but should last for years. Fading is possible after a number of years.
Warranty periods begin on the order date. Defective items must be returned to us at your expense, to be repaired or replaced at our determination, and the original warranty expiration date will remain.